26-Piece Wooden Uppercase ABC Puzzle Board

Build a strong foundation for reading and writing with this Wooden Uppercase Alphabet Puzzle. Designed for preschoolers aged 3 to 5, this 26-piece set introduces children to the alphabet through tactile, hands-on play. Each letter is crafted from high-quality natural wood, featuring vibrant colors and smooth edges, making it a safe and engaging Montessori-inspired tool for early childhood education.

Key Features:

• Complete A-Z Uppercase Set: Includes all 26 uppercase letters and a sturdy wooden puzzle board, perfect for teaching letter recognition and basic word formation.

• Montessori-Inspired Learning: Encourages children to explore the world through play. Kids can use the pieces to spell their names or simple words, expanding their vocabulary and creative thinking.

• Premium Safety & Quality: Made with durable natural wood and finished with eco-friendly, water-based paint. Every piece is meticulously polished with rounded edges to ensure it is harmless and easy for little hands to grasp.

• Developmental Growth: Specifically designed to sharpen fine motor skills, hand-eye coordination, and cognitive observation. The bright colors and matching slots provide essential sensory stimulation.

• Engaging & Educational: A versatile tool for parents and teachers to help children master shapes, colors, and letter-sound association while reducing screen time.

• Designed for Durability: At 10.9 ounces, this board is built to withstand active play while remaining portable for indoor or outdoor learning activities.

Product Specifications:

• Material: Natural Wood & Non-toxic Water-based Paint

• Type: Uppercase Alphabet (26 Pieces)

• Recommended Age: 36 months to 5 years

• Dimensions: 11.7 x 8.7 x 0.04 inches

• Weight: 10.9 ounces

• Color: Multicolor

At DoowPuzzle, we are committed to delivering your wooden puzzles safely and efficiently. This Shipping Policy explains how and when your order will be processed and delivered.

1. Shipping Origin

All orders are shipped from our fulfillment facility in Rocky Mount, North Carolina, United States.

2. Order Processing Time

• Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

• Orders placed before 12:00 PM EST may ship the same business day.

• Once your order has shipped, you will receive a confirmation email with tracking information.

3. Estimated Delivery Time (United States)

Delivery times are estimates and begin after your order has shipped.

• East Coast: 1–3 business days

• Central & West Coast: 3–5 business days

Delivery times may vary due to carrier delays, weather conditions, or peak shipping seasons.

4. Shipping Rates & Methods

We offer transparent shipping options displayed at checkout.

We primarily ship using USPS Ground Advantage and UPS Ground.

5. Packaging & Protection

To ensure your puzzle arrives in good condition, we use:

• Secure, custom-fit mailer boxes

• Eco-friendly paper cushioning materials

• Protective packaging designed to reduce moisture exposure during transit

6. Tracking & Delivery Issues

• Tracking: All shipments include tracking information.

• Delivery Confirmation: Responsibility for the package transfers to the customer once the carrier marks the order as Delivered.

• Address Accuracy: Customers are responsible for providing a complete and correct shipping address.

• Address Changes: If you need to update your address, please contact us within 2 hours of placing your order.

7. Damaged or Missing Items

If your order arrives damaged or incomplete due to shipping issues:

• Please contact us within 7 days of delivery.

• Include clear photos of the packaging and the product.

• We will provide a replacement or missing parts at no additional cost, subject to verification.

8. International Shipping

• We currently ship to the United States.

• International customers are responsible for any applicable customs duties, taxes, or import fees.

• Delivery times for international orders may vary based on destination and customs processing.

9. Contact Information

If you have any questions regarding shipping, please contact us:

Email: support@doowpuzzle.com
Business Location: 3121 Ridgecrest Dr, Rocky Mount, NC 27803, United States.

At DoowPuzzle, your satisfaction is important to us. This policy explains how returns, refunds, and replacements are handled.

1. 30-Day Return Window

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition

• Original packaging must be intact

• Proof of purchase (order number or receipt) is required

Opened or assembled puzzles are not eligible for return unless there is a manufacturing defect.

2. Missing Piece Support Policy

We understand that missing pieces can affect your experience.

If your puzzle is missing a piece:

• Please contact us at support@doowpuzzle.com

• Include your order number and a clear photo showing the missing piece area

After verification, we will ship the replacement piece(s) at no additional cost.

This support service is available for up to 6 months from the purchase date and does not require returning the product.

3. Damaged or Defective Items

If your order arrives damaged or defective:

• Contact us within 7 days of delivery

• Provide photos of the damaged item and packaging

After review, we will offer either:

• A replacement item, or

• A full refund if a replacement is unavailable

4. Non-Returnable Items

The following items are not eligible for return:

• Opened or partially assembled puzzles (unless defective)

• Gift cards

• Items marked as Final Sale or purchased during clearance events

5. Return Shipping Costs

• Defective or incorrect items: We will provide a prepaid return shipping label.

• Change-of-mind returns: Customers are responsible for return shipping costs. Original shipping fees are non-refundable.

6. Refund Processing

Once your return is received and inspected:

• You will be notified of the approval or rejection

• Approved refunds will be issued to the original payment method

• Refunds typically appear within 3–5 business days, depending on your payment provider

7. How to Start a Return

To request a return or report an issue, please contact us:

Email: support@doowpuzzle.com
Address: 3121 Ridgecrest Dr, Rocky Mount, NC 27803, United States.
Monday - Friday, 10:00 AM – 6:00 PM (GMT-05:00) Eastern Standard Time (New York).

Include your order number and reason for contact so we can assist you promptly.