Terms of Service

Last Updated: June 22, 2026

Welcome to Doow Puzzle. By accessing or using our website, doowpuzzle.com (the "Site"), you agree to be bound by these Terms of Service. Please read them carefully. If you do not agree to these terms, please refrain from using our services.

Section 1. General Provisions

Doow Puzzle is an online store based in Rocky Mount, North Carolina. We provide high-quality wooden puzzles for personal use. By placing an order with us, you certify that you are at least 18 years of age or have obtained parental consent to use our services.

Section 2. Product Information

We strive to ensure that all product descriptions, images, and prices on our Site are accurate. However, we do not warrant that product descriptions or other content on the site are entirely error-free. If a product offered by Doow Puzzle is not as described, your sole remedy is to return it in accordance with our Return Policy.

Section 3. Pricing and Payment

All prices are displayed in United States Dollars (USD). We reserve the right to change prices at any time without prior notice. Payment must be cleared in full before your order is processed and shipped. We use secure third-party payment processors to handle your transactions.

Section 4. Order Acceptance and Cancellation

After you place an order, you will receive an order confirmation via email. This email serves as an acknowledgment of your order but does not constitute acceptance. We reserve the right to decline or cancel any order for any reason, including limitations on quantities available for purchase or inaccuracies in product or pricing information.

Section 5. Shipping and Delivery

Shipping times are estimates and are not guaranteed. Risk of loss and title for items purchased from us pass to you upon our delivery to the carrier. Please ensure your shipping address is correct at checkout, as we are not responsible for packages delivered to incorrect addresses provided by the customer.

Section 6. Intellectual Property

All content included on this site, such as text, graphics, logos, images, and software, is the property of Doow Puzzle and is protected by United States and international copyright laws. You may not reproduce, distribute, or display any part of this site without our express written permission.

Section 7. Limitation of Liability

To the fullest extent permitted by applicable law, Doow Puzzle shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services. Our total liability to you for any claim arising out of these terms shall not exceed the amount paid for the product(s) in question.

Section 8. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of North Carolina, United States.

Section 9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Your continued use of the Site following any changes constitutes your acceptance of the new terms.

Section 10. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

  • Email: support@doowpuzzle.com
  • Business Address: 3121 Ridgecrest Dr, Rocky Mount, NC 27803-1222, United States
  • Support Hours: Mon-Fri, 10:00 AM – 6:00 PM (EST)