Wooden Shape Peg Puzzles for Toddlers 1-2 Years Old
Wooden Shape Peg Puzzles for Toddlers 1-2 Years Old
Product Description:
The Perfect "First Puzzle" for Tiny Hands
Watch your little one’s face light up as they make their very first "perfect match!" Our Montessori Wooden Peg Puzzle is specifically engineered for the developmental stage of 12 to 24 months. Combining vibrant colors with chunky, easy-to-grasp knobs, this puzzle turns the challenge of shape recognition into a rewarding game of discovery. It’s the ideal screen-free tool to transition your baby from simple play to purposeful learning.
Specifications:
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Recommended Age: 12 months to 3 years.
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Materials: Natural Wood with Child-Safe, Non-Toxic Paint.
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Features: Large Easy-Grip Knobs & Matching Visual Cues.
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Set Includes: 6 or 12 Unique Geometric Shape Pieces.
Shipping
1. Shipping Origin
All orders are shipped directly from our fulfillment facility in Rocky Mount, North Carolina, United States.
2. Order Processing Time
- Processing Time: Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
- Same-Day Shipping: Orders placed before 2:00 PM EST may ship the same business day.
- Once your order has shipped, you will receive a confirmation email with tracking information.
3. Estimated Delivery Time (United States)
- Standard Shipping: 3–7 business days.
Please note: Delivery times may vary due to carrier delays, weather conditions, or peak shipping seasons.
4. Shipping Rates & Methods
We offer transparent shipping options displayed at checkout.
Standard Shipping (Flat Rate): 3-7 business days, $6.99 USD.
Free Shipping: On all orders over $60.00.
We primarily ship using USPS Ground Advantage and UPS Ground.
5. Tracking & Delivery Issues
- Tracking: All shipments include tracking information sent via email.
- Delivery Confirmation: Responsibility for the package transfers to the customer once the carrier marks the order as "Delivered".
- Address Accuracy: Customers are responsible for providing a complete and correct shipping address.
- Address Changes: If you need to update your address, please contact us within 2 hours of placing your order.
Return policy
At Doow Puzzle, your satisfaction is important to us. This policy explains how returns, refunds, and replacements are handled.
1. 30-Day Return Window
You may request a return within 30 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- Original packaging must be intact.
- Proof of purchase (order number or receipt) is required.
Opened or assembled puzzles are not eligible for return unless there is a manufacturing defect.
2. Missing Piece Support Policy
We understand that missing pieces can affect your experience.
If your puzzle is missing a piece:
- Please contact us at support@doowpuzzle.com.
- Include your order number and a clear photo showing the missing piece area.
After verification, we will ship the replacement piece(s) at no additional cost.
This support service is available for up to 6 months from the purchase date and does not require returning the product.
3. Damaged or Defective Items
If your order arrives damaged or defective:
- Contact us within 7 days of delivery.
- Provide photos of the damaged item and packaging.
After review, we will offer either:
- A replacement item, or.
- A full refund if a replacement is unavailable.
4. Non-Returnable Items
The following items are not eligible for return:
- Opened or partially assembled puzzles (unless defective).
- Gift cards.
- Items marked as Final Sale or purchased during clearance events.
5. Return Shipping Costs
- Defective or incorrect items: We will provide a prepaid return shipping label.
- Change-of-mind returns: Customers are responsible for return shipping costs. Original shipping fees are non-refundable.
6. Refund Processing
Once your return is received and inspected:
- You will be notified of the approval or rejection
- Approved refunds will be issued to the original payment method
- Refunds typically appear within 3–5 business days, depending on your payment provider